Asia’s telcos bet big on mobile finance and cybersecurity for growth in new TM Forum research

Asia-Pacific telcos double down on digital services in pursuit of new growth: focus on mobile finance in consumer space and security services for business

LONDON, UNITED KINGDOM, November 25, 2025 /EINPresswire.com/ -- Asia-Pacific telecom operators are making bold moves to drive revenue growth, according to new TM Forum research released on the opening day of Innovate Asia 2025. More than half (52 percent) are backing mobile financial services as the leading consumer opportunity and nearly two-thirds (62 percent) are prioritizing security-as-a-service for B2B growth.

The “Asian Operators Search for Revenue Growth Opportunities” report reveals a decisive shift away from legacy pay-TV and video services, with smart home and consumer AI offerings (44 percent each) now seen as key drivers to add value to home broadband packages.

In the race for new revenue, security-as-a-service leads the B2B agenda, followed by cloud computing (54 percent), AI infrastructure (47 percent), and IoT (41 percent). Operators are scaling capabilities fast through acquisitions, partnerships, and white-labelling to harness revenue opportunities as sovereign AI and cybersecurity take center stage.

Dean Ramsay, Principal Analyst at TM Forum, said: “Operators are racing to expand revenue beyond connectivity. AI, automation, and open IT architectures are now essential for sustainable growth. Underpinning this shift, our Open Digital Architecture has never been more relevant as a proven path to streamline architecture, modernize systems, and automate operations as operators pursue innovation and growth.”

The research shows Asia’s CSPs are optimistic about the power of AI, automation, and open IT architectures to fuel growth. 68 percent say AI enablement for sales, marketing, and customer service is “extremely important,” while network automation (57 percent), BSS transformation (51 percent), and composable IT architectures (50 percent) outrank traditional 5G investments as top priorities.

Two-thirds of operators see network slicing, network-as-a-service, and API monetization as game-changers for reinventing how network services are packaged and delivered, mirroring hyperscaler models but with tailored strategies for the region. These opportunities rely on open frameworks and autonomous network capabilities, which are core to TM Forum’s mission to help the industry unlock new growth and deliver future-ready digital services.
These findings will fuel debate and collaboration among more than 1,000 industry leaders at Innovate Asia 2025 this week, where over 60 companies will co-create high-value use cases and shape the future of connectivity.

About the research
TM Forum surveyed 40 CSPs from 16 countries across Asia-Pacific between August and October 2025. The findings are part of TM Forum’s global revenue growth Benchmark report.
Read the full report.

Katy Branson
TM Forum
kbranson@tmforum.org
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